Customer Service Policy

  • Whether our customers are internal, or external we will respond as soon as possible to all requests.
  • We will greet our customers with professionalism and courtesy.
  • We will respond to all customer requests that come via our website within 24 hours.
  • Fairtex will inform our customers about any updates that may impact them or their business.
  • The company will work hard to resolve any problems that may arise in an efficient manner.